Rhenus Lupprians prides itself on innovation, and firmly believes in investing in technology to grow our logistics services and strengthen our logistics management capabilities.
This investment has driven us to develop our own in-house software which gives our customers precisely the information and functions they need.
Rhenus Lupprians can offer programming in .NET, PHP, SQL, ASP, Flash and Ruby. Rhenus Lupprians integrate with EDI, CSV, FTP and have experience of integrating systems with ERP programmes such as Oracle and SAP.
At the heart of this approach is Rhenus Lupprians Interactive, an online system which allows customers to see precisely what is happening at every stage of their logistics project and crucially, to control it.
It is recognized by Rhenus Lupprians that no two customers are the same. Being a demand driven organisation, Rhenus Lupprians is unrivalled in its ability to meet and comply with all critical areas within varying business demands. This inherent ethos combined with experience, business style, expectations, individual customer demands, IT support and reporting capability set them apart from considered rivals.
Rhenus Lupprians are committed to ongoing development of Rhenus Lupprians Interactive and other IT solutions. In this manner customers can:
Rhenus Lupprians Interactive is the front end of a highly effective ERP system that integrates with all Customer and Supplier systems through endless protocols. Rhenus Lupprians receive Pre-Advices and other supply chain updates in a variety of EDI and manual formats and deliver documentation and notifications to customers by email, EDI, PDF or online.
Rhenus Lupprians have established a suite of reports that are emailed and available through Rhenus Lupprians Interactive daily and weekly. These reports have been derived to help customers judge the performance they are receiving as well as managing the flow and speed of consignments through the logistical chain. All these reports are targeting customer satisfaction and process efficiency on a week by week basis, with the intention to reduce supply-chain costs. Rhenus Lupprians Interactive also acts as platform for other information including Stock per location/region, KPI and Performance Reporting, Survey/Quotation Management and POD recognition.
Every delivery, collection and installation that Rhenus Lupprians completes is monitored. Each job carries with it a Performance Report and set against it are the KPIs established by individual customers. Performance Reporting is taken extremely seriously within Rhenus Lupprians and corrective actions are applied where applicable. Rhenus Lupprians average +98.5% of jobs with no problems or issues whatsoever.